ACCESS & SUPPORT
We are committed to making the Lantern Arts Centre as accessible and inclusive to everyone as possible.
To book tickets, discuss particular needs or provide feedback, please get in touch.
020 3761 7070
lac@lanternarts.org
Our core office opening hours are Mon-Wed and Fri 10am-2.30pm
YOUR VISIT
Toilets
We have two accessible toilets available on the ground floor - one in the Bond Hall foyer and one in the Tolverne Road foyer. Both also have baby changing facilities.
Wheelchair access
The LAC is accessible by wheelchair-users and people with restricted mobility. Lifts are available for studios on the first floor, whereas ramps are in place to access the main auditorium.The main auditorium is also accessible via level access from Trewince Road depending on the staging set up - please ask us for more details when you book.
Parking
Blue Badge holders may park on Tolverne Road and Trewince Road on either side of the LAC.
Assistance dogs
Assistance dogs are welcome, but if you’re coming to watch a performance or hiring a room, please let us know in advance if you are bringing one with you. Before you come to the Lantern, you will need to send us a registration document for your dog - email to lac@lanternarts.org
BOOKING TICKETS
Please make sure you give details of any accessibility requirements in answer to the question when booking your tickets online.
We offer complimentary tickets for carers accompanying those with disabilities. Please contact our Box Office to discuss any access requirements and to book tickets. Our Box Office is open 10am-1pm Mon-Wed & Fri. Please call on 020 3761 7070 or email lac@lanternarts.org
ABOUT THE THEATRE SPACES
Accessing the main auditorium/Sanctuary
The Sanctuary can be accessed via a permanent ramp into The Lantern Hub entrance door (or by temporary ramps into the Bond Hall foyer or Sanctuary foyer). The main auditorium is also accessible via level access from Trewince Road depending on the staging set up - please ask us for more details when you book.
Please speak to a member of our Front of House team for support. They will be wearing a red lanyard.
Accessing the Studio Theatre
The Studio Theatre can be accessed via a level entrance and a lift.
Please speak to a member of our Front of House team for support. They will be wearing a red lanyard.
Access/Wheelchair spaces
All chairs are moveable in the Sanctuary and Studio Theatre, so can be taken out if required when booked by someone who needs to remain in their wheelchair. Some areas of the Sanctuary are easier to access than others depending on the configuration of the seating, and where the ramps up to the raised seating areas are positioned. If you are unsure which seat(s) to book please contact us to discuss.
Please let us know when booking your ticket (online or on the phone) if you will be transferring to a seat or remaining in a wheelchair, and if the wheelchair is manual or electric/the approximate area required.